Peer Support | Expertise-Infused Learning | Virtual Network
Associations have seen shifts in membership trends over the last couple of years. Join us for a panel discussion that will encourage participants to share their onboarding practices, engagement methods, and state of retention.
The panel will share their experiences and facilitate discussions on
- Changes since the pandemic- Building community- Solutions to address retention concerns
Speaker: Amy Hemphill
Amy is Senior Director of Member Relations at the American Society of Association Executives (ASAE). Amy has over twenty years of managerial experience in the association realm and expertise in member engagement. Over the course of her career Amy has developed services and implemented processes to solicit new members, setup onboarding procedures, and retention campaigns while promoting and implementing customer service standards.
Moderator: Regais Wilson
Regais is Senior Manager, Membership and Chapters with the National Grants Management Association (NGMA). Regais brings over ten years of organizational development and stakeholder engagement to the discussion. Regais will also contribute her membership management experiences of working with large and small associations.
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